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We are Arabica Orient

A group of experts focused on giving you the best of Oman

We're here for a reason

We've been creating unforgettable memories for tourists for over a decade and we're able to do what we do, as well as we've been doing it because we are anchored to our values and aligned on our mission

Our philosophy

Share our deep rooted appreciation for the land and its wonders

We believe that travel should be more than just sightseeing; it should be an immersive experience that connects travelers with the soul of Oman. Our commitment is to uphold the authenticity of this remarkable land by curating journeys that foster genuine connections with local communities, respect for traditions, and preservation of the environment.

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Our mission

Oman through Omani eyes–authentic experiences above all

Our mission is to offer travelers the opportunity to discover the country's rich heritage, awe-inspiring landscapes, and warm hospitality. With meticulous attention to detail, we create unforgettable adventures that celebrate the authenticity and uniqueness of this enchanting destination

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Our values

Our values drive our every decision

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At Arabica Orient Tours, authenticity is at the heart of our decision-making process. Be it in how we create itineraries or how we show ourselves every day. Your journey with us will always be a meaningful exploration of the country's authentic treasures.

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Our commitment to reliability and professionalism ensures seamless planning and execution of your trip. Rest assured, with Arabica Orient Tours, your travel arrangements are in safe hands.

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Customer first

Our customers are at the forefront of everything we do. Your satisfaction and comfort are paramount, and we tailor our services to meet your unique preferences and requirements. Your happiness is our priority, and we are dedicated to creating memorable experiences that exceed your expectations.

Our story

Delivering 13 years of excellence

Arabica Orient Tours is a young and dynamic owner driven Destination Management Company that opened its doors to the world of tourism in 2010. Along with passion, commitment and discipline, our well-knit team converts its profound knowledge into memorable experiences for every guest.

Apr 2010

Humble beginnings

It all started back in 2010 as an idea between 2 friends; Saleh Al Siyabi and Sanjay Bhattacharjee who wanted to bring their joint passion of Oman, tourism and create authentic experiences for travellers in a manner that hadn't been done yet. They set up a small office in 2010 with one person wearing every hat.

Jan 2011

First sales rep

After nearly 6 months of hard work, we signed our first sales representative contract in Jan'2011 with East West Travel to represent us in Germany/Swiss/Austrian market. This soon followed with representations coming on board from the Italian and French markets.

Mar 2011

First ITB

With a small team of 4, Arabica attended their first ITB in Mar'2011. Our first sales mission in Germany was organized in May of 2011 and followed along was their first trade show, WTM, in London in the same year.

Oct 2012

Best tour operator

We won best tour operator award from the Ministry of Tourism, Oman in 2012 when Muscat was declared the Arab Tourism Capital in 2012.

Jun 2015

A growth spurt

From 156 visitors in 2010, our company grew steadily year on year to reach a figure of 2606 visitors by 2015 as well as a staff strength of 25 members. The team also moved into a new office space that they'd call home for 6 years.

We were awarded the best DMC in 2015 by Marriott Resort- Salalah.

May 2020


From a thriving company of 41 staff, to a small team of 6, the company survived the global pandemic on the bare minimum while adopting remote working policies, supporting each other, planning, and gearing up for the post pandemic world.

Dec 2023

Award winning outcomes

Coming out of a pandemic through resilience, determination and smart planning Arabica not only came out on the other side but did so with big strides–winning the Arabian Best Of Best Awards for Best DMC at the Platinum level.

Towards a brighter future

Arabica has received multiple awards for consistently demonstrating business excellence and marking themselves as a true leader in the industry. We now look at building on the momentum & continuing to serve travellers in new, exciting and sustainable ways.

We're honoured to work with the best

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Words from the founder

We have resolved to providing our clients extraordinary levels of customer service. In short, for nearly a decade we’ve given all our partners the reason to consider AOT as their only choice in travel. Customer satisfaction is the hallmark by which we measure our performance, and we hold ourselves, as do our clients, to the highest standards of quality. At AOT, we are laser focused on two aspects of travel, quality and customer satisfaction.

As Arabica continues to grow, each new day offers a chance for us to work together, pursue new opportunities and improve upon the past. In-depth client relationships are been built on a daily basis. Our business revolves around the needs of our clients, in doing so we are always at the forefront of change and where value is always been given. We invite you to take advantage of our insider tourism expertise and to embark on a journey full of endless possibilities with us.

Our team

Ordinary people, creating extraordinary experiences

Sanjay Bhattacharjee
Managing Director

Sanjay brings to Arabica over two and a half decades of experience in tourism. Unsettled with the quality of service offered by big agencies he set out to create his own with a single vision in mind; To never have tourists leave unsatisfied with their holiday in Oman.

Bharat Khatri
Tours Manager

Bharat is a seasoned tour operator, working with Arabica since 2012 starting out as a tour guide and now leading a team himself. He has over a decade of in depth, hands on experience and can craft truly bespoke packages for your needs. He believes Oman has a lot of touristic potential and is focused on unveiling it for every visitor.

Tours Coordinator

Sreekanth is a seasoned travel expert with 8 years of tourism experience in India and Oman. He brings a wealth of cross regional knowledge to the team. Beyond his day job in tours and travel, he enjoys exploring his culinary skills.

Jithin RL
Senior operations executive

Jithin is a seasoned professional with a Master of Tourism Administration degree. Jithin has dedicated over a decade to the industry and has strong logistics capabilities. Beyond his professional commitments, he finds joy in exploring new destinations, cooking some flavourful dishes, engaging in a game of badminton, and some classic movies.

Chetan Kapoor
Assistant Manager

Chetan has strong qualifications including a diploma in the French language. With an impressive two decades of experience, Chetan brings a wealth of expertise to our team. Beyond the world of travel, Chetan's diverse interests include cooking, exploring new destinations, delving into world history, and enjoying the enriching experiences of music and art.

Neelam Pahilajani
Accounts Manager

Neelam is the finance maestro and backbone of AOT playing a key role as the accounts manager. Armed with a B. Com degree, Neelam brings 23 years of invaluable experience, she ensures the financial health and stability of the company. Neelam finds joy in the simple pleasures of life, with hobbies ranging from watching movies to listening to music and cooking.

Inderjeet Jha
Tours Coordinator

Inderjeet is the fresh face in our team, bringing a dynamic background with experience from multiple professional sectors. Inderjeet adds a unique perspective to our company and is poised to contribute to our team's success. Outside of work,  he finds solace in the world of literature, and enjoys listening to upbeat music.

We're hiring!

We're always on the look out for talent to join us. If you're interested in a role with us, don't hesitate to reach out.

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Let us help you show the best of Oman to your clients